A conducive work environment and good synergy between team members greatly contributes to the development of a company.

Program Highlights:

  • Build effective team units for work improvements
  • Essential communication techniques
  • Organization Code of Conduct
  • Work ethics to improve effective team communications
  • Understand the importance of workforce diversity and how to manage it
  • Characteristics of a diversified workforce
  • Common barriers to achieve workplace diversity
  • Effective conflict management and resolution
  • Types of conflict resolution strategies and how to implement it

Duration: 2 days

Call Centre Supervisors, Crew/Section/Team Leaders, Asst. Store Managers, Supervisors, Service Team Leaders

Upcoming Trainings


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Loyal Reliance


Established since 2009, Loyal Reliance prides ourselves as a reliable training provider for enterprises, with a regional presence in Singapore and Malaysia.